At Uniechoo, your privacy is very important to us. We handle your personal data responsibly and securely. We only collect the necessary personal data and ensure it is stored safely. We take all necessary measures to prevent unauthorized access and retain your data only for as long as required.

You have full control over your data. When you log into our platform, you can view and modify your details at any time. If you would like your data to be deleted, you may request it by emailing us at [email protected]. You can also contact us for any questions regarding how we handle your personal information.

This Privacy Policy explains how Uniechoo collects, uses, shares, and retains personal information.

2. What Information Do We Process and Why?

2.1 For Website Visitors

• Device Information: IP address, browser type, device type, and operating system.
• Purpose: Ensure website security, prevent fraud, and analyze usage (e.g., via Google Analytics).
• Legal Basis: Legitimate interests (website functionality and security).

2.2 For Customers & Suppliers

• Contact Details: Name, email address, shipping address, billing address, phone number.
• Payment Information: Payment method details (processed securely via Stripe or other providers).
• Order Information: Product details, customization preferences, order notes.
• Purpose:
  • Process and deliver orders (via Yun Express).
  • Generate invoices and calculate taxes (via Stripe Tax).
  • Send order updates and tracking information.
  • Offer personalized promotions (you can unsubscribe anytime).
• Legal Basis: Contract fulfillment (order processing), consent (marketing, optional data like phone numbers).

Optional Data Processing

If you provide your phone number, company details, or comments, we may use them for delivery-related communication only. Uniechoo does not use this data for any other purpose beyond improving our service. Processing of phone numbers, company names, and comments is based on your consent, which you can withdraw at any time.

2.3 Children’s Information

We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, please do not provide any personal information on our website.

We encourage parents and legal guardians to monitor their children’s online activity and ensure they do not share personal data without consent.

3. Who Processes Personal Information?

3.1 Data Controller

Uniechoo is the primary controller of your data. You may contact us via our contact form on our website.

3.2 Third-Party Data Processors

To provide our services, we work with third-party organizations that help process data. These processors include:

• Hostinger: Website hosting and data storage.
• Stripe: Payment processing and tax calculations.
• StoreXiaomi: Order management and logistics coordination.
• Yun Express: Global shipping and tracking.
• Google Analytics: Website usage analytics.
• Social Media Platforms: Marketing and social integrations (if you interact).

If you use social media integrations, your information may also be shared with platforms such as Pinterest, Instagram, TikTok, or other third-party websites.

Our website may contain links to third-party sites. Uniechoo has no control over these websites’ privacy policies and is not responsible for their data protection practices. We encourage you to review their privacy policies and terms before interacting with them.

Additionally, we may disclose personal data when required by:

• Legal authorities
• Applicable regulations or laws
• Court orders or subpoenas

4. How Do We Store & Protect Personal Information?

Your data is securely stored on Hostinger’s servers. To access stored data, we use password protection, inactivity locks, and two-factor authentication (where necessary).

All our employees are trained to handle personal data securely and follow strict internal privacy policies.

We retain data only for the duration necessary to:

• Provide services/products
• Comply with legal obligations
• Serve legitimate business interests

Payment and order information is stored only for the legally required period, after which it is permanently deleted.

5. Cookies and Tracking

Our website uses cookies to enhance functionality, analyze performance, and personalize marketing:

• Essential Cookies: Enable core website functions (e.g., cart, login).
• Analytical Cookies: Track usage (e.g., Google Analytics, if enabled).
• Marketing Cookies: Deliver personalized ads (only with consent).

When you visit our site, a cookie banner (managed via a WooCommerce plugin, e.g., Complianz) lets you review and manage preferences. You can update settings anytime via the Cookie Settings link.

6. What Are Your Rights?

We believe you should have control over your personal data. You have the following rights:

6.1 Right to Information

You have the right to know how your data is processed. We provide information through this Privacy Policy and our Cookie Banner.

6.2 Right to Access

You can request a copy of the personal data we process about you.

6.3 Right to Correction

If you believe we have incorrect data about you, let us know, and we will correct it.

6.4 Right to Deletion (“Right to Be Forgotten”)

You can request deletion of your data. However, some legal obligations may require us to retain specific records.

6.5 Right to Restrict Processing

If you believe we are unlawfully processing your data, you can request us to pause processing until the issue is resolved.

6.6 Right to Object

You can object to the processing of your data.

If it’s for marketing purposes, we will immediately stop using your data for that purpose.

6.7 Right to Data Portability

You can request a copy of your data in a machine-readable format to transfer it to another service provider.

6.8 Right to Avoid Automated Decision-Making & Profiling

•You can request manual review of any automated decisions affecting you.

7. How to Exercise Your Rights?

To exercise your rights, contact us at [email protected] and specify:

• The information involved
• The rights you wish to exercise

The more specific your request, the faster we can assist you. We will respond within one month of receiving your request.

For security reasons, we may ask for identity verification before processing your request.

8. How to Contact Us?

If you have any questions about this Privacy Policy, please contact us via:

• Website: Uniechoo.com
• Email: [email protected]

9. Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top. Uniechoo may update this policy from time to time. Any changes will be posted on our website and become effective immediately.