Privacy Policy

Effective Date：2025 Oct 1st

Company：Uniechoo LLC

Registered in：Delaware, United States

Website：https://www.uniechoo.com

1. Introduction

At Uniechoo, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly and transparently.

This Privacy Policy explains how Uniechoo LLC (“we”, “our”, “us”) collects, uses, stores, shares, and protects your personal data when you use our website or purchase our products.

2. Scope

This policy applies to all visitors and customers from the European Union (EU/EEA), United Kingdom, Australia, United States, and Canada, in compliance with applicable privacy laws including GDPR, UK-GDPR, Australian Privacy Principles (APPs), CCPA/CPRA, and PIPEDA.

3. Data Controller

The data controller responsible for processing your personal data is:

Uniechoo LLC

Registered Office: Delaware, United States

Email: [email protected]

4. What Information We Collect

4.1 Website Visitors

Device Information: IP address, browser type, operating system, device type
Usage Data: Pages visited, time spent, referring URLs

Purpose: Improve website performance, prevent fraud, ensure security

Legal Basis: Legitimate interests

4.2 Customers

Contact Details: Name, email, shipping & billing address, phone number
Order Data: Product details, customization text, order history
Payment Details: Processed securely through Stripe or similar providers

Purpose: Fulfill and deliver orders, provide updates, handle returns and support

Legal Basis: Contract fulfillment

4.3 Optional Data

If you voluntarily provide additional information (e.g., company name, comments, phone number), we use it only to improve service quality or delivery communication.

4.4 Uploaded Content

For personalized products, users may enter or upload custom text. This content is processed only for production purposes and deleted after fulfillment.

4.5 Children’s Data

We do not knowingly collect information from individuals under 18. If we learn that we have inadvertently collected data from a minor, we will promptly delete it.

5. Purpose and Legal Basis

We process personal data for the following purposes and under the following legal bases:

Purpose	Legal Basis
Order fulfillment, delivery, invoicing	Contract
Customer service & support	Legitimate interest
Marketing emails & promotions	Consent
Website analytics, fraud prevention	Legitimate interest
Legal compliance (e.g. tax, accounting)	Legal obligation

You may withdraw consent for marketing at any time.

6. Cookies & Tracking / Cookies

Our website uses cookies and tracking tools (Google Analytics, Meta Pixel, TikTok Pixel) to enhance functionality, measure traffic, and personalize ads.

Essential Cookies: Required for cart, login, checkout
Analytics Cookies: Measure performance (requires consent)
Marketing Cookies: Personalized ads (requires consent)

You can manage or withdraw consent via the cookie banner or browser settings at any time.

7. How We Share Data

We only share your data with trusted service providers under strict data protection agreements, including:

Hostinger – Website hosting
Stripe – Payments & taxes
Yun Express – Shipping and tracking
Google Analytics, Meta, TikTok – Marketing & analytics
Email Marketing Provider – For newsletters (to be confirmed)

We may disclose data if required by law, court orders, or government authorities.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including the United States, where data protection standards may differ.

We use appropriate safeguards such as Standard Contractual Clauses (SCCs), encryption, and limited access controls to protect your data.

9. Data Retention

We retain personal data only as long as necessary to fulfill purposes or meet legal obligations:

Order and payment records: up to 7 years (for tax compliance)
Marketing consent data: until withdrawal
Analytics data: 26 months (Google Analytics default)

After this period, data is securely deleted or anonymized.

10. Data Security

We use encryption (SSL), password protection, firewalls, and limited access to secure stored data.

All staff handling personal data receive privacy training and follow internal security protocols.

13. Data Breach Notification

In the unlikely event of a data breach likely to cause serious harm, we will notify affected individuals and relevant authorities as required by law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.

If material changes occur, we may notify users directly or seek renewed consent where required.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: